At Dritonline, we strive to provide fast and reliable shipping for our customers. Below are the details regarding our shipping and delivery process:
1. Shipping Methods
We offer various shipping options to meet your needs. The available methods will be displayed at checkout, including:
- Standard Shipping
- Express Shipping
2. Processing Time
All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, along with a tracking number to monitor your shipment.
3. Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and your location. We aim to provide competitive rates and transparency in our shipping costs.
4. Delivery Times
Delivery times may vary based on your location and the shipping method chosen:
- Domestic Orders: Typically delivered within 3-7 business days after processing.
- International Orders: Delivery times may vary; please allow 7-21 business days depending on the destination.
5. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on the courier’s website.
6. Shipping Restrictions
We currently ship to most locations worldwide. However, there may be some restrictions based on local laws or shipping carrier limitations. If we cannot ship to your location, we will inform you promptly.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [email protected] or call +852 5403 5889 within 7 days of the delivery date. We will work with you to resolve the issue, which may include a replacement or refund.
8. Additional Information
For any specific shipping inquiries or concerns, please don’t hesitate to reach out to our customer service team. We are here to assist you!
Thank you for choosing Dritonline! We appreciate your business and look forward to serving you.